AAA needs to adopt ‘Conscious Capitalism’

 Middle Earth: Shadow of War. Microtransactions in a single player game... ffs
Middle Earth: Shadow of War. Microtransactions in a single player game… ffs

Everyone’s talking about loot crates and gambling mechanics sneaking into games. Even $60 full-price games. It’s a bit too obvious to make that the topic of this month’s blog, so let me just say this: Loot boxes are terrible in all their forms. Even cosmetic. Even free. Even in Free To Play.

That’s my personal opinion on the flashy flashy “dangling your keys over the dog’s head” (as I think of it) ‘mechanic’. At their best, loot crates break immersion and treat the player like they’re an idiot. At their worst, they teach children how to gamble and can lead families into some serious debt very quickly.

So, as someone trying to be an ethical human being, as a player, and as a game designer, I think loot crates should just die. They should have no place in games.

But that’s not what I want to talk about.

Conscious Capitalism

I’ve just finished reading a fantastic book that resonated with me on so many levels.

It’s called “Conscious Capitalism: Liberating the Heroic Spirit of Business” and it’s written by John Mackey (the CEO of Wholefoods) and Raj Sisodia.

It speaks to how taking a more holistic view of your business’ activities, and its long term sustainability can demonstrably be a better way of doing business.

The book is filled with case studies on how profit-driven CEOs ran once-successful companies into the ground by striving solely to create shareholder value, and not caring about the other stakeholders (meaning anyone who has any interest in the business, including customers, employees, the government, and even the environment) of the business.

Reading it, I couldn’t help but draw parallels with how EA, Activision, and Warner Bros. have been milking their once loyal and enthusiastic customers to the point of maximum frustration and past ethical boundaries. They’re burning bridges with former fans in the hopes of maximising returns this fiscal year, and to the smug satisfaction of many, we’ve just seen EA’s share price take a $3 billion (yes, with a ‘b’) drop in value as a direct result.

I have a Commerce degree. I’ve studied economics. I understand capitalism (you know, basically), and I believe in the free market and (for the most part) lack of government intervention, at least in normal trade. But I’ve also been hugely affected personally by the Global Recession since the day I graduated college and continuing even until the present day. This has given me very socialist sympathies. It’s also soured me (and so many others) on ‘capitalism’, yet this book argues, quite correctly, that what we think of as capitalism is more often perverse ‘crony capitalism’ that is ultimately unsustainable as it exploits parties to the business (including the environment) and poisons the environment that it operates in. It’s not what capitalism means at its core, and it’s not how it has to be.

 Milton Friedman. Winner of the 1976 Nobel Prize for Economics.
Milton Friedman. Winner of the 1976 Nobel Prize for Economics.

In the 1970’s, economist Milton Friedman argued that a firm’s sole responsibility was basically to maximise profits for shareholders. This doctrine has since been taken as gospel by the corporate world at large and has been hugely damaging to the environment and the stability of poorer nations from which we get so many of our resources (see last month’s blog on Venezuela, though I don’t get very political in it).

Another book that I haven’t yet read, but intend to, is Confessions of an Economic Hitman by John Perkins. I heard him speak on a podcast and (as well as some other startling confirmations) he mentioned how, before Friedman, corporations were presumed to have a responsibility to their local communities. That responsibility was (apparently, though I haven’t looked it up) even mentioned in the original Declaration of Independence.

Wait, isn’t this a games blog? Get to the point!

Okay! So clearly EA and other AAA publishers, judging by their actions of the last few months and years, still subscribe to the Friedman school of business ethics, and they’re losing their supporters in droves. Even those that stick around and pay are hardly becoming ardent fans of the companies.

Then take a company like CD Projekt Red, creators of The Witcher series, who, to date, have seemed perfectly happy to offer outstanding value to their customers and who truly invest in the intangible ‘Goodwill’ line of the Balance Sheet (yes, it’s a thing on the balance sheet, but how do you really calculate it? (rhetorical question)).

Their core $60 experience in The Witcher 3 was over 70 hours of gameplay with no microtransactions. Then along came two expansion packs (pay once, play forever model) of 10-20 hours each! Not a microtransaction or loot crate in sight!

They clearly care about customer satisfaction to a degree that the other major games publishers can’t claim. This gives them so many intangible benefits, including customer loyalty, more predictable sales numbers, and free marketing via positive word of mouth. 

Note: CD Projekt aren’t a perfect example because they’re known to have some internal problems with crunch time, and employee welfare is a core part of the Conscious Capitalism approach. Still, they’re still probably the best example.

“Games Cost More To Make”

AAA likes to argue that games cost more to create now, so they have to charge more somehow, but I don’t buy this at all – not as the only option. Undeniably, the games become less enjoyable when compromised by loot crates and microtransactions. The experience is soured, at least according to a huge subset of gamers. When disenfranchised gamers stop buying the games at all, they cease to be customers, and that’s a huge additional cost to doing business.

The best approach is to grow the market, not to exploit the current one to the maximum possible level.

Many would say that loot crates are the business model of the future so get used to them! I say ‘why’? As a gamer, I hate them, and know that many others do too. As an entrepreneur I know that there are countless alternatives and ways to innovate. The “games cost more” excuse only keeps getting used because some gamers have started to believe it.

 Battlefront 2 (well, it's '4' really) undeniably looks amazing, but it didn't have to cost as much as it did to make. Who'd have missed one less level, or one less character? Budgets are variable.
Battlefront 2 (well, it’s ‘4’ really) undeniably looks amazing, but it didn’t have to cost as much as it did to make. Who’d have missed one less level, or one less character? Budgets are variable.

Games have budgets. Conscious Capitalism argues that you budget for all stakeholders, including, very importantly, the final customers. If they don’t want loot crates, you can plan not to give them to them. Rule them out completely! After that, your budget adjusts. Now just don’t make a game that exceeds that budget and projected profit levels. It’s actually quite simple business. You can sell to more final consumers if more of them would be happy to buy your product.

Many, such as myself, just won’t touch a game with loot crates. But I bought Wolfenstein 2 and the XCOM 2 expansion happily. Firaxis have fostered so much intangible goodwill from me over the years that they’re the only company I’ll pre-order from. At this point I won’t even buy Battlefront 2 if it went 90% off.

In Conclusion

Hey, I think this is my shortest blog ever! I’ve been trying to cut them down. I’d better get back on point, quick!…

My conclusion? Don’t support business practices you don’t like, and don’t presume that the example set by EA, Activision, Warner Brothers, and others, is the only way forward. Vote with your wallet as a consumer.

As a game developer, use your conscience and innovative spirit to think outside the box. Trust in goodwill as a long term pillar of your business strategy.

And yeah, consider buying the book ‘Conscious Capitalism’. I’ve no affiliation with it whatsoever, I just really enjoyed it. My apologies to the writers (yeah, like they’re reading this blog..) if I misrepresented any of its ideologies in my paraphrasing.

Until next time…

 

Bonus Content!

I saw this a few days later and had to add it 🙂

Mass Effect Affects EA’s Prospects

 Oops...
Oops…

Sorry about the title. It’s a little inaccurate but I couldn’t resist. This article is about the game Mass Effect: Andromeda and the fact that it’ll never be fully appreciated because of bad management decisions.

Andromeda, the 4th game in the Mass Effect series, and supposedly the first of a new trilogy, released on March 21st, 2017 in a broken, bloody mess, and has factually killed the series dead (well, cancelled and “on hiatus” is as dead as a gaming franchise ever officially gets).

So it must be a bad game, right? Well, no! Not the version I played (v1.08).

In an era where “games as a service” is increasingly becoming the norm, and hardly any big game is ever finished on release day any more, we see more and more games releasing in broken states or missing features and getting patched later. A large part of the reason is a (I argue) misguided adherence to schedules, budget and targets set by marketing departments and management, rather than listening to development teams who actually have their hands on the product.

It’s very easy to criticise, of course. There are good arguments to be fairly rigid with deadlines. Maximising the value of expensive marketing campaigns that are planned months in advance is one. Not making the development team complacent and feeling like they’ve infinite time to “get it right” is another, but when reviews still happen in and around launch day, and review scores are permanent, surely it must be better to take the financial hit of delaying the game than releasing a travesty and killing one of gaming’s biggest franchises of the past decade.

Not the first time

EA, Mass Effect’s publisher, frequently seem to be one of the worst offenders in this regard, with the infamous Sim City and Battlefield 4 botched launches being among the worst examples of the last 5 years.  You’d think they might have learned a lesson. To a degree, they did, but not well enough. Andromeda was delayed once, initially scheduled to release in 2016. EA even said that they would consider delaying the game again if it made for a better experience. Evidently, they should have. It’s not clear how collaborative the decision to release was between EA and developers Bioware, but undoubtedly, the wrong decision was made. That’s evidenced by the fact that just 3 months after launch, I’m playing an enjoyable game that I’d rate 7/10. It has its problems, but has none of the embarrassing animation gaffes that defined the game’s release.

 This the 

 The stuff of legends, though these types of problems seem to be fully gone now.
The stuff of legends, though these types of problems seem to be fully gone now.

This is, unfortunately, how Andromeda will forever be remembered, and it’s something that was only in the game for a few weeks around release. You won’t see that now (or at least, I haven’t) but things like this predisposed players and critics to see the game’s other faults in a worse light. There are some cringe worthy lines of dialogue here and there, but there’s also tens of thousands of good ones. “My face is tired” is the one that will be remembered, though, because it’s early in the game and while it passed me by without major upset, anyone already totally unimmersed by the animations would just see it as another nail in the coffin.

Still not perfect

I must say that audio problems persist and playing with subtitles is essential in v1.08 or you’ll miss a lot of response lines from anyone standing more than 2 metres away. Similarly, the dynamic camera zoom, which supposedly focuses the camera on the speakers when a non-cutscene conversation starts, all too often fails to frame either speaker and leaves you staring at a desk or a wall.

Another early complaint was that planet exploration had these unskippable flying transitions between planetary orbits. While they look cool, they get tedious. You can now skip inter-planetary cutscenes, but not inter-system ones, and not ones for entering or exiting a planetary level. I can only presume that they’re necessary to hide loading times, but other games would allow you to skip after maybe 5 seconds when the loading is done, instead of watching the full 20-30 second identical cutscene every time you come and go from the Nexus (which will be a lot of times).

More playtesting and development time could have fixed these issues, led to positive reviews, greater sales, DLC, a sequel, and the continuation of the franchise. Instead, the game was sold at 50% discount less than 3 months after release, after the series was cancelled.

There are a few things I’m trying to say here

1. To developers & publishers: “Prioritise quality, because gamers care!”

From what you’ve read so far, I’m sure you’d agree that in hindsight (or if they had just learned lessons from other failing releases) the better decision here would have been a second delay of 3-5 months. Sometimes smaller companies have no option, financially speaking, but to release now, but this isn’t true of EA/Bioware.

Players forgive and forget delayed releases, but a bad launch is bad forever.

2. To gamers: “PLEASE stop pre-ordering games”

I feel a hypocrite to write this, so let me first disclaim that as a developer, I currently do offer Sons of Sol for pre-order on this very site. I don’t push it, and I don’t particularly encourage you to buy it (though I do appreciate the support if you did) but it was necessary to sell a few units to prove that we’re “in commerce” for business-y reasons.

 Come one, seriously! Who cares about this?!
Come one, seriously! Who cares about this?!

BUT! As a gamer, I never pre-order, and I always wait for reviews. You contribute to a culture of bad releases and broken games if you support this practice, particularly in the AAA world. When developers already have your money, they don’t need to make the product any better than ‘passable’. You’d think that, for their reputations, they’d want to deliver the best possible quality, but it’s not always the case. Look at Arkham Knight, Dead Island, Assassin’s Creed: Unity, No Man’s Sky, or now, Mass Effect: Andromeda. These are all games that you’ll find on lists of all-time bad releases, and all have earned their creators considerable scorn. It can drive gamers to piracy as well with the logic “I paid you for a good game. You didn’t give me one. I’m stealing your next one”. Never mind the illegality, and the paradoxical logic of ‘once bitten, go back for more’ – it happens, and it affects bottom lines.

The sad thing is, most of those games have gotten better with patching, and reached a state that gamers would have been happy with if they’d received that version at launch, even if launch were delayed.

If you don’t pre-order, developers will be more concerned with having good initial review scores and word of mouth, and will have to earn your money before taking it. Listen, forget about the horse armour, the classic skin for your character, or the unique handgun that you’ll never use in multiplayer. Just stop pre-ordering.

3. To gamers: “Consider waiting for sale”

I don’t think this will do the industry any favours if you’re already waiting for release and not pre-ordering, but if you’re a thrifty bargain-hunter, know that EA in particular are showing that they’re willing to discount their biggest releases to 50% off within just weeks of release. In December, I wrote about how Battlefield 1 and Titanfall 2 (both critically acclaimed but released in a busy pre-Christmas cycle) were selling at 40% and 50% off respectively in the Holiday sales. The same has happened with Andromeda in the Summer/E3 period, and I would suspect that the same will happen with Star Wars: Battlefront 2 at the end of this year. If you want to wait to see how that game is reviewed, you may as well wait a little longer in case there’s a hefty discount at Christmas time. This seems to happen a lot with multiplayer games, which can die on the vine if they don’t get a critical mass of players fast!

4. To EA: “Is Origin Access really doing you any favours?”

EA, and so many companies like them, want to move their customers onto more predictable monthly subscription models. I don’t like this as a consumer (it’s basically the same as pre-ordering everything the company do, and losing access to everything any month you don’t pay up), but I can see why it makes business sense, too. EA’s version is called ‘Origin Access’.

So, one of the incentives they offer to members is to “try new EA games before they’re released”. Maybe those words sound good in a board room, but it’s actually a horrible thing! This is because it means either

i) The game is ready and you’re holding it hostage an extra week so you can try to lure people into anti-consumer subscription models, or

ii) The game is not ready, and you’re letting the internet(!!!) get their hands on your unfinished game and tear it to shreds with memes, scathing YouTube videos, and negative reviews.

This is the very definition (totally in the dictionary, just take my word for it) of a double edged sword. EA hoped to cut into the market with one side of the blade, and instead got sliced with the other.

Never ones to learn, though, this offer still remains on the Origin Access website at time of writing.

The motives I’ve mentioned above are of course just my opinion, but if you have another way to read the situation, I’d love to hear it in the comments.

In Conclusion

So I’ve barely talked about the game itself, and that’s kind of my point. Nobody knows Mass Effect Andromeda as the good game that it’s actually turned into, because you don’t get a second chance to make a first impression, and the internet has an incredibly short attention span.

 For me, this is what the old games felt like, and what Andromeda mostly succeeds in delivering.
For me, this is what the old games felt like, and what Andromeda mostly succeeds in delivering.

So, to give the game its due, my two paragraph review is that it’s quite enjoyable, and definitely worth the sale price I paid for it. I haven’t finished it yet, but I’m well into the second Act, and it’s been reminding me a lot of the feeling of the first two games, of which I was a big fan. The breadth and depth of character interactions that you’d expect is there. Those awe-inspiring moments of stepping onto a spaceship bridge or a sheer cliff top and beholding magnificent vistas are the high points that make you feel the fantasy of being a space explorer. Andromeda didn’t lose that from the originals. The combat is a lot of fun. There’s less tactical squad management in combat (con, in my eyes) but it’s replaced with a verticality and movement focus that feels fresh (pro). There’s also nothing stopping you from hanging back and just sniping. The story is compelling (if a little too similar to ME2 in parts, so far). Unfortunately, excessive inventory management from ME1 came back, but I’ve been largely ignoring my armour pickups and R&D options and doing just fine at surviving. There’s also a fun co-op multiplayer segment very similar to ME3’s, though it has micro transactions so… look I just hate ‘reward crates’ in general, but the multiplayer doesn’t require that you buy and it is quite fun.

There are plenty of frustrations, though. Some still unskippable transitions, inventory management, poor menu layout for Research, some jarring dialogue, bad camera work and audio problems, but they all speak to merely a lack of polish, rather than a bad core game. The core game is good, and the polish has been improving with patches. I wouldn’t write this off if you haven’t played it yet, but don’t pay full price.

Concluding the conclusion

Game good. Silly corporate decisions bad. Hopefully both will get better. You can help by not pre-ordering or joining subscription services.

Until next time..

PS Sons of Sol (our game) has its final weekend on Square Enix Collective this weekend (July 1st & 2nd) and we’d love your votes and comments! Thanks!

AAA-pocalypse?

How can one blogger adequately sum up 2016, and what even to write about?..

 Modern warfare was remastered this year, but only available with infinite warfare pre-orders. So it seems nobody owns it..
Modern warfare was remastered this year, but only available with infinite warfare pre-orders. So it seems nobody owns it..

A ‘memorable’ year

While 2016 has been a harrowing year for most (who survived), it’s actually been probably the best in recent years for gamers. We saw the long-awaited releases of Final Fantasy XV and The Last Guardian. Hideo Kojima’s new studio teased something in Death Stranding that looks as inaccessibly nonsensical and impossibly crazy as anyone could have hoped for. Overwatch has delighted millions. Battlefield 1 and Titanfall 2 were great offerings, and even the less popular COD: Infinite Warfare was, I found, trying new things in the single player. Doom blew everyone away with a spectacular 20 hour single player campaign of the kind that shooter fans had been starved for. My new favourite game, XCOM 2 (sequel to my old favourite game) was released early in the year. I lost several weeks of productive work to it, but it steeled me for the year ahead, teaching me how to deal with loss and what to do when everything turns to shit (hint: keep fighting!).

On the indie games front we’ve seen incredible successes and a more mainstream acceptance of these games as a result. Games of note include That Dragon, Cancer, SuperHot, Stardew Valley, Owlboy, Firewatch, Inside, Abzu, and dozens upon dozens of others.

I’d planned to do a game of the year article this month, but the sheer volume of quality games made this impossible. One problem was that I couldn’t play them all. Another was that, after increasing my efforts during the Holiday break and playing all the main shooters, there were then just too many to talk about! (In short, Doom is the best single player shooter, I largely liked Battlefield 1’s single player and multiplayer, Titanfall 2 does have a great campaign, and Overwatch is probably where to go if multiplayer is your only interest, though it isn’t for me). In my book it’s a good gaming year when there’s too many titles for one writer to approach even a best shooter or best indie game list.

So, what to write about then?

Well, I recall that as we entered 2016, there was still talk of the Indiepocalypse – 2015’s hot topic. It was still on everyone’s lips (either seriously or derisively) for the first half of the year. Talk of it then petered out as people accepted that game dev would always be hard, and you just have to commit, build a game worth building, plan wisely, reach your audience as best you can, and see what happens. I’m paraphrasing, of course.

 Image:  Steam Spy
Image: Steam Spy

In the closing weeks of 2016, Steam Spy released a statistic that approximately 40% of all games on Steam were released in 2016. This news hasn’t exactly run its course yet, but it’s clear from most reactions that this number is considered ‘high’. Many consider it to be a bad thing; for AAA, but for indies particularly. Consumers have said that the Steam marketplace is just flooded with crappy games and asset flips (partially true), that Steam needs better curation (ideally, yes), and many businesses have been somewhat alarmed, realising that this high an increase in competition can’t be spun positively. Optimists (it appears some have survived 2016) say ‘the more games the better’.

The interesting thing is that I, for one, haven’t really heard more about the Indiepocalypse since that statistic was released. What I have heard about in the last few weeks is talk of disasters coming to the AAA world!

The final quarter release schedule was jam-packed with huge titles, and the news from most of them was that they were under-performing. Battlefield 1 was first, and did pretty well, actually, but Titanfall 2 came out straight afterwards and has performed extremely poorly despite great reviews. This is most likely because people were already playing EA’s Battlefield 1 still and/or waiting for this year’s Call of Duty (Infinite Warfare) to release just a few days later, or Dishonored 2 a few days after that. Infinite Warfare’s reveal trailer was the 2nd most disliked YouTube video ever, signalling either (or both)  a dislike of the move to space, or complete apathy towards the 12th annual COD in a row.

Genre Fatigue

Apparently Infinite Warfare has sold only half as well as last year’s Black Ops III and a leading reason why is that many COD players are still playing BLOPS3. Activision are competing with themselves! The multiplayer in each game is extremely similar, after all, so there’s really very little reason to move on.

Should Activision give COD a break for a few years? The problem is that they have 3 studios creating a different COD game all at once, so we’ll probably see one next year and maybe one the year after even if they decided today to apply the brakes.

Ubisoft did wisely decide to give Assassin’s Creed a break this year, but in its place we had The Division and Far Cry: Primal early in the year, and then Watchdogs 2 releasing in that same crowded end of year schedule (not to mention the Assassin’s Creed movie). Watchdogs also performed way below expectations. This could be because people are tired of Ubisoft open world formulaic games, or because there were too many games to choose from at the end of the year (Final Fantasy XV and The Last Guardian also released in this same period for PS4 owners). However, it’s also quite likely that people’s disappointment over Watchdogs 1 caused them to adopt a wait-and-see approach with the sequel.

Back to back releases!

 Image: Extra Credits (who are awesome!)
Image: Extra Credits (who are awesome!)

The problem is that most gamers don’t wait and see, even if they mean to. They wait and move on to the next giant title in a few weeks, maybe picking up the forsaken game at an 80% discount 12 months later and playing a few disinterested hours.

Ubisoft alone are continuing to push Rainbow Six: Siege and The Division content, while their next big launch, For Honor, is due in just over 6 weeks, with Ghost Recon: Wildlands due later next year, and let’s not forget that Assassin’s Creed will likely make a return. They’ve also numerous smaller titles like South Park, and multiple sports/racing games like Steep or The Crew.

Most of these games, and many similar ones from other publishers, are multiplayer focused, hoping to keep players engaged long term and buying DLC and other microtransations until that company’s next big game comes out.

These current AAA strategies ignore the fact that there are a half dozen other massive publishers doing the same thing, and the market is getting carved up into smaller and smaller pieces while game budgets grow and grow.

It’s unsustainable! The games market in 2016 was most definitely over-saturated, and that’s even if you count only AAA releases and ignore the indies. Gamers didn’t have enough time or money to play everything that they wanted to. You could argue that Final Fantasy, Overwatch, The Last Guardian, Battleborn, Doom, XCOM 2, and others weren’t annualised releases and so next year won’t be as busy, but you’d only be half right. Those same publishers will have new games next year even if they’re in different IPs. And people may still be playing Black Ops III, or finally have moved onto Battlefield or Infinite Warfare. You also have to consider that many who drank the Overwatch cool aid in May haven’t played a single other game since!

So, AAA-pocalypse? Can the indies take some guilty pleasure in seeing the big guys fail for once? Well, no, not exactly. But something has got to give. CryTek, admittedly less of a content creator and more known for their CryEngine engine, just announced that they’re closing 5 studios. One of these, in Sofia, Bulgaria, then announced that they’re becoming an indie studio. So for every major studio that does suffer poor sales and has to close down, we should remember that many of the talented and experienced developers in that studio will decide “now’s the perfect time to try to make my dream game”, and suddenly where you had one big competitor, you now have a dozen smaller ones, all of whom are likely to be more talented than the vast majority of Steam’s overpopulated developer base.

What might we see?

That’s all assuming that we will have companies failing left and right. Despite disappointing performances, Infinite Warfare and many of the other games mentioned still grossed millions upon millions of dollars. After breaking even, profit is profit. Profitable studios don’t usually close. But companies who see declining profits do usually try new things.

I would think that we’ll see some shift away from the constant focus on multiplayer games and user retention. As a gamer, this year I more and more appreciated short games because they let me experience something in its entirety, and move on to the next thing. Most people who played Doom loved it and would recommend it to anybody, but nobody is talking about its multiplayer mode. It has its players, sure, but it’s not the main draw. Gamers acknowledge that there’s loads of games that they want to play, but AAA developers are still trying to keep them locked into just one or two titles for as long as possible. There’s an opportunity to listen and adapt here.

While single player content is expensive to produce, it can be a safer sale, with gamers knowing that this one game won’t demand all their time or hook them for the next 6 months. Single player games also don’t need to reach a critical mass of players to populate their servers, and can have a much longer sales tail because the experience will be the same whether the game is bought at release or in ten years.  iD’s Wolfenstein and Doom reboots are my two favourite shooters of recent years because they gave me a high quality experience with a fun, passable story, and then let me move on. They’re worth the money and I’d buy more of the same. I can’t play 6 different (‘different’ being a generous word) multiplayer games simultaneously. I also sadly can’t afford to pay €60 a pop for multiple games with only 5 hour campaigns. It’s just not worth it. Black Ops III did start selling their multiplayer component cheaper if you didn’t want the single player stuff. I’d love to see that in reverse!

Sales sales sales!!

One sign that the big publishers are sweating is the size of discounts on even their newest releases. I picked up Battlefield 1 and Titanfall 2 just a little over a month after their initial releases at 40% and 50% discounts respectively! Infinite Warfare was also heavily discounted and Deus Ex: Mankind Divided was a whopping 67% off on Steam!

That’s unprecedented! It’s also self-destructive as now next year there’s likely to be even less pre-orders and early adopters for the new games, as they know they can probably get huge savings if they wait until the Holiday sales. So the early COD adopters may have nobody to play with and abandon the game by the time the Holiday sales purchasers arrive, who in turn will themselves have nobody to play with. That’s short-term thinking on the publishers’ parts, and they’ll definitely have to think smarter to compete in an oversaturated (as proven by their discounts – increased competition decreases prices, after all) marketplace.

Pre-Order Culture

Pre-orders of most of the later games of 2016 were down too and I’d suspect that the massive disappointment that many felt over No Man’s Sky and Mafia 3 earlier in the year has a lot to do with it. Square Enix’s ridiculous pre-order campaign surrounding Deus Ex: Mankind Divided (adjusted after considerable backlash) wouldn’t have helped things either, and I’ve already talked about why Watchdogs 2 had low pre-orders.

It can only be a good thing if consumers are finally doing as the watchdogs (and other consumers) have been urging them to do for the longest time and not pre-order, as it perpetuates a cycle of releasing less and less finished games at release time and only maybe fixing things later.

In a crowded marketplace, this sort of thing won’t fly for much longer. So that’s one positive. Pre-orders also just don’t make sense for digital goods. The store can’t run out!

In Conclusion

Much as I couldn’t resist ending the year with a twist on how we started it (AAA vs Indie -pocalypse(s)) I don’t think we’ll see either, really. Studios large and small will continue to make games, grow and shrink, hire and fire, and just do as businesses do. Talk of a repeat of the game industry crash surrounding Atari in the 1980s is just alarmist and ignores the fact that digital distribution removes the need to shift physical cartridges from actual shelves. It also ignores that, unlike the 80s, when a games company goes out of business there are literally thousands of developers ready to take their place. Almost anyone can make and publish a game nowadays without the same skill or distribution barriers to entry. While consumer confidence is being eroded and genre fatigue is setting in, reviews, Let’s Plays, and refunds do a lot to combat that problem.

No, I think the industry will be fine, though it will see some uncomfortable shifting, for sure. Companies who listen to their fans and innovate are likely to do well, while most suit-driven ventures to make the next big MMO or eSport are likely to fall by the wayside. We may also see a lot of lower-cost, smaller AAA launches that focus solely on single or multiplayer as publishers try to protect themselves while figuring out just which way the winds are blowing. It’s an interesting time to be a gamer.

Final Thought

Unrelated, but I just want to add this. 2016 has been a harrowing year for most people in the world, for all sorts of reasons – certainly for anyone with an ounce of empathy. Games are a great way to escape to another world, to switch off, and to protect your mental energies from the whirlwind of negativity that plagues our media (social, real, and especially fake media).

Use that to protect yourself if you have to, but don’t use games to hide indefinitely. We have to be able to still cope with the real world (because that’s where the eyes, ears, and hands that we use for gaming live). Don’t neglect your health, and don’t neglect the world around you. It needs good people to stand up for what’s right. We’re more educated and have access to more information than any generation before us. We have to be able to find the right ways forward for all, and it will take your (yes, your) involvement in the real world.

If we could all act from a place of equality, reason, and conscience, the world would be a much better place to live in, and playing games might feel like a reward instead of an escape.

Now get pumped for 2017 with my favourite trailer from 2016. Fight Like Hell!

Happy New Year!

Until next time..